Service Advisor

1 years

1 - 3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

Apply

Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

A service advisor in an automobile workshop is the primary point of contact between customers and the service department, responsible for greeting customers, assessing vehicle issues, and coordinating repairs. Their key roles include diagnosing problems, providing cost estimates, scheduling appointments, and communicating with technicians to ensure repairs are completed efficiently. They also handle customer concerns, explain repair plans, and process payments

Customer interaction and communication

  • Greet customers: Welcome customers and act as the first point of contact for service needs.
  • Listen to concerns: Actively listen to the customer's description of the vehicle's problems and service needs.
  • Consult with technicians: Liaise between the customer and the service technicians to ensure a clear understanding of the required repairs.
  • Provide updates: Keep customers informed about the status of their vehicle's repairs.
  • Explain services: Clearly explain the repair plan, the associated costs, and the work performed to the customer.
  • Handle complaints: Address and resolve any customer complaints or issues that arise during the service process.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Diploma (Preferred)

Experience:

  • Automotive service: 1 year (Required)

Language:

  • Hindi (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

pathanamthitta, kerala