Senior TSA/ TSA (Inbound Sales)

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. The company has rapidly established a strong foundation based on high levels of customer satisfaction, unmatched services, and support functions. Adeeba E-Services emphasizes trust, accountability, and reliability in its products and technical services. This commitment has not only enhanced the performance of in-house talents but also increased overall productivity through continuous research and development efforts. Adeeba E-Services aims to be a single platform providing comprehensive solutions to customers with a consistent focus on IT-enabled support systems. We are excited to announce an opening for the UK/US Shift for Inbound Tech Support Process at Adeeba E-Services Pvt Ltd. Join us for a rewarding opportunity with a significant hike in salary along with attractive incentives. In this role, you will handle inbound calls related to printer, router, and antivirus issues from customers. Your responsibilities will include diagnosing the problems and recommending the most suitable plan to the customer. Additionally, you will be responsible for selling technical support plans along with relevant software. Candidate Profile: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 12,000-22,000 per month (fixed) + Lucrative Incentives - Shift Timing: UK/US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed Salary credited on the 1st of every month in the Salary Account - Generous Incentives on a daily/monthly basis - Spot Incentives for exceptional performance - No Extension of Shift Timings - Medical Benefits - 24 leaves in a year, comp-offs, and birthday leaves For any further queries or information, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be handled confidentially in accordance with EEO guidelines.,