senior tourist visa counsellor

• Provide expert consultation to clients on tourist visa requirements, documentation, and procedures for multiple destinations.
• Evaluate client profiles and determine visa eligibility based on current immigration and embassy guidelines.
• Prepare, review, and verify visa application forms and supporting documents for accuracy and completeness.
• Coordinate with embassies, consulates, and VFS centers to track applications and resolve processing issues.
• Stay updated on changes in visa rules, embassy updates, and travel advisories to ensure accurate guidance.
• Supervise and mentor junior visa counsellors, ensuring high-quality service delivery and adherence to company policies.
• Maintain strong communication with clients throughout the process, providing timely updates and ensuring customer satisfaction.
• Handle complex or escalated visa cases with professionalism and attention to detail.
• Promote company services, packages, and travel insurance options to clients.
• Maintain and update visa records, reports, and performance metrics regularly.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person