Senior Telecaller Job

Job Description

About the job: Are you a seasoned telecaller with excellent English and Hindi speaking skills? Do you thrive in a fast-paced environment and enjoy engaging with customers over the phone? If so, we have the perfect opportunity for you at Apollo Clinic New Town! As a Senior Telecaller at our prestigious healthcare facility, you will be responsible for reaching out to potential and existing clients to schedule appointments, provide information about our services, and address any inquiries or concerns they may have. Your excellent communication skills and friendly demeanor will be key in representing our brand and ensuring a positive experience for every caller. Key Responsibilities: 1. Make outbound calls to generate leads and follow up on inquiries. 2. Schedule appointments for clients and maintain accurate records of all interactions. 3. Provide information about our services, promotions, and offerings to interested individuals. 4. Address customer concerns and escalate issues as needed to ensure customer satisfaction. 5. Collaborate with the marketing team to implement campaigns and promotions effectively. 6. Meet and exceed monthly targets for call volume, appointments scheduled, and conversions. 7. Continuously update your knowledge of our services and offerings to provide accurate information to callers. If you are a motivated and results-driven individual with a passion for customer service, we want to hear from you! Join our dynamic team at Apollo Clinic New Town and take your career to new heights. Apply now and be a part of a company that values your talent and dedication. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Kolkata only Salary: ₹ 2,00,000 - 2,65,000 /year Experience: 1 year(s) Deadline: 2025-06-25 23:59:59 Skills required: English Proficiency (Spoken) and Hindi Proficiency (Spoken) About Company: Apollo Clinic New Town is situated in the DLF Galleria Mall. Apollo Clinic New Town offers complete radiology and imaging solutions like 1.5T MRI, 32 Slice CT, digital DR x-ray, and 4D USG scanning. Other facilities include TMT, ECHO, ECG, Holter Monitoring, and PFT. Besides offering specially designed and renowned Apollo Preventive Health Check-up Packages, the Apollo Clinic New Town also has a well-stocked Pharmacy. Specialty Clinics: 1. Apollo Dental Clinic - With laser dentistry and digital imaging 2. Apollo Pain & Laser Clinic - Boasting the ability to reverse tissue damage and remove pain without the need for complicated surgery, ensure your complete well-being. 3. Apollo Sugar Clinic - A specialty clinic that offers a comprehensive diabetes management program that is proven to improve clinical outcomes.