About the job: Key responsibilities: 1. Handle inbound and outbound calls professionally to address customer queries, explain products/services, and build rapport. 2. Follow up with potential leads, track customer interactions, and update records in CRM or Excel. 3. Meet daily/weekly call and lead conversion targets while ensuring a high standard of customer service. 4. Collaborate with the sales/marketing team to improve lead quality and communication strategies. 5. Maintain accurate call logs and prepare daily reports. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Delhi only Salary: ₹ 2,20,000 - 2,40,000 /year Experience: 1 year(s) Deadline: 2025-08-24 23:59:59 Skills required: MS-Office, MS-Excel, Problem Solving, Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills, Effective Communication, Negotiations, Customer Support and Conflict Management Other Requirements: 1. Graduate preferred (not mandatory). 2. Experience in sales or lead generation is a plus. About Company: Blliis by Ravissant is a premier brand dedicated to enhancing personal wellness and beauty through innovative products that combine luxury with efficacy. Established with a vision to transform self-care routines, Blliis offers a diverse range of skincare and wellness products designed to promote holistic well-being.
As a Front Desk / Receptionist at our luxury salon team, you will be the first point of contact for our clients, ensuring exceptional customer service and a welcoming atmosphere. Your role is crucial in creating a positive experience for our clients and maintaining smooth salon operations. - Greet clients warmly and provide a luxurious experience by offering refreshments. - Efficiently schedule appointments and manage the salon's booking system. - Answer incoming calls with professionalism and courtesy. - Maintain a clean and organized reception area to reflect our high standards. - Assist clients with product recommendations and retail sales. - Coordinate with stylists and staff to promptly meet all client needs. - Handle client feedback and concerns with empathy and professionalism. - Maintain client records securely and uphold confidentiality. Qualifications: - Previous experience as a receptionist or in customer service, preferably in a beauty or luxury environment. - Excellent verbal and written communication skills. - Strong organizational skills and attention to detail. - Proficiency in salon management software and Microsoft Office Suite. - Ability to multitask and thrive in a fast-paced environment. - Passion for the beauty industry and dedication to providing exceptional service.,