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Senior Technical Support Executive

0 - 3 years

1 - 4 Lacs

Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Technical Support Technical Voice Process Troubleshooting Us Voice Process International BPO International Technical Support Windows Troubleshooting CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

MEGA Walk in Drive !! Startek welcomes experienced professionals for the role of Senior Technical Support Executive for International Voice Process Shape the Future of Customer Experience. Unlock your potential in Tech support!! HR Name - Alisha A. HR Contact - 8826179338 Date of Interview - 16th June 2025 - 30th June 2025 Interview Location - Startek ITPL, 6th Floor,Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:00 PM 5 days working Rotational shifts & Rotational week Offs Location - Bengaluru About US - Our associates are central to our mission of combining people, technology and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviours that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients and our shareholders. Job Description Identifying hardware and software solutions. Troubleshooting technical issues Diagnosing and repairing faults. Resolving network issues. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Walkthrough staff or clients through a series of actions to resolve issues Eligibility Criteria - Minimum Educational Qualification 10+2 (No Backlogs) Minimum 06 months 1 year experience Tech support Excellent Verbal and Written communication Excellent Interpersonal skills Attention to detail and good problem-solving skills. Prior experience in tech support, desktop support, or a similar role. Proficiency in Windows/Linux/Mac OS will be preferred. Experience with remote desktop applications and help desk software. Interview Process - HR Screening Operations round Client Round Salary Discussion Benefits Quarterly Bonus Free Transportation (2 way cab provided round the clock) Mention HR- Alisha A. on the resume WhatsApp 8826179338 Email – alisha.alexander@startek.com Click on the link below to apply - https://surl.li/ctaepo

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