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Senior Technical Process Executive

Senior Technical Process Executive

Infosys BPM Limited

0 years

0 Lacs

Hyderābād

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

support software resolve typing

Work Mode

On-site

Job Type

Part Time

Job Description

As a Technical Support Advocate you will be the frontline representative for consumer products
Your primary responsibility is to assist customers with technical issues related to windows software hardware and services
You ll provide timely and effective solutions ensuring a positive customer experience

Key Responsibilities:

Need to resolve Microsoft windows and 0365 queries by chat

Technical Requirements:

35WPM Typing speed and 0365 windows knowledge

Additional Responsibilities:

Comfortable to work in night shift

Preferred Skills:

Customer Service->CS->Service Desk-> Voice->Chats->email Chats

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