Senior System Engineer

• Act as technical manager and mentor to a team of network engineers who:
• Implement, manage and supportmultiple vendor routers, switches, SDWAN, and load balancers.
• Implement, manage and support private cloud network infrastructure in a multi-VR environment, supporting many overlapping private customer networks.
• Implement, manage and support secure network infrastructure adhering to HIPAA and PCI-DSS requirements, provide evidence to security compliance teams for ongoing audits.
• Maintain and support a multi-tenant private cloud infrastructure supporting many overlapping private customer networks.
• Directly communicate with customers, hardware/software vendors and service providers.
• Apply mastery level expertise with knowledge of industry trends and ability to apply concepts in support of business requirements.
• Find solutions to isolate, resolve, and prevent the most complex network transport problems across multiple teams/technologies.
• Lead troubleshooting efforts within the data center network, external to the data center over various WAN connectivity methods, and over Internet-based connectivity.
• Independently review and verify changes/solutions of high complexity and ensure governance and change management practices are followed.
• Lead network related improvement projects in the private cloud environment to meet business needs and customer requirements.
• Act as Teir-3/4 support for troubleshooting and resolution of any network problems.
• Maintains organizational SLO, SLA, and business continuity programs.
• Provide on call support.

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