Senior Solutions Engineer

7 - 10 years

0 Lacs

Posted:1 day ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Senior Solutions Engineer

Senior Solutions Engineer

Desired Experience Range: 7 - 10 yrs

Notice Period: Immediate to 90Days only

Bangalore

Interview

Primary

Experience in Project Management, Jira , Confluence, AWS , Rest API, Atlassian, Agile

Key Responsibilities

Platform Configuration & Administration

  • Configure and manage Jira and Confluence Data Center environments, including native features and third-party plugins.
  • Build Jira projects and design custom workflows based on business needs.
  • Administer Confluence spaces, templates, and permissions.
  • Maintain system documentation and operational procedures.

Technical Support & Troubleshooting

  • Troubleshoot and resolve technical issues via service ticket queues.
  • Communicate effectively with stakeholders to understand requirements and provide timely support.

Collaboration & Continuous Improvement

  • Collaborate with engineering, product, and support teams to deliver scalable solutions.
  • Contribute to platform stability, scalability, and continuous improvement initiatives.
  • Stay updated on emerging technologies and DevOps best practices.
  • Perform additional duties as assigned.

Basic Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related fieldor equivalent practical experience.
  • Exposure to Atlassian tools (Jira, Confluence) through coursework, internships, or work experience.
  • Introductory experience with SQL and JQL.
  • Understanding of SDLC and application support processes.
  • Strong communication skills and structured problem-solving ability.
  • Detail-oriented with a commitment to quality documentation.

Preferred Qualifications

  • Familiarity with scripting languages (Python, JavaScript, Bash).
  • Exposure to cloud platforms (AWS, Azure) and containerisation tools (Docker, Kubernetes).
  • Experience with Git and version control workflows.
  • Understanding of Agile methodologies and REST APIs.
  • Awareness of authentication protocols (SSO, SAML, OAuth2).
  • Interest in automation and extending Jira/Confluence functionality.
  • Experience supporting enterprise-level applications in large-scale environments.

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