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Senior Software Engineer - Technical Support

4 - 10 years

0 Lacs

karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

iot sql escalation management troubleshooting application support technical support l2 incident management tools web based application web based tools handling good communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Software Engineer in Technical Support with 5-10 years of experience, you will be based in Bangalore and expected to work in rotational shifts. Your responsibilities will include utilizing your prior experience in Technical Support - L2, proficiency in incident management tools, working knowledge of IoT and SQL, escalation management, and troubleshooting web-based applications. To excel in this role, you must possess a minimum of 4 years of experience in application support, have skills in handling web-based tools, exhibit strong communication skills with a positive attitude, and demonstrate the ability to quickly resolve issues. If you are passionate about delivering high-quality technical support and possess the required skills and experience, we look forward to receiving your application.,

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