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Senior Software Engineer - Site Reliability

Senior Software Engineer - Site Reliability

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Freshworks

4 - 7 years

25 - 30 Lacs

Chennai

Posted:3 days ago| Platform:

Apply

Skills Required

Automation NoSQL orchestration cassandra GCP Postgresql MySQL MongoDB SQL Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

SRE team includes expert Software and System engineers who are custodians of
Availability, Scalability and Performance of the SaaS products. We build tools and frameworks to monitor, load test and sometimes build full platform features that other products use. We undertake architecture reviews and help the individual product teams to identify performance bottlenecks. We tend to look at the application from a system perspective bottom up rather than top-down. Our engineers have the freedom to pick the challenges that they work on and own the task to completion.

Design, write, and deliver software to improve the availability, latency, and efficiency of
Freshwork s Products Platforms. Manage availability, latency and performance of mission critical services and build automation to prevent problem recurrence. Independently determine and develop architectural approaches and Infrastructure solutions. Define strategy, vision, and roadmap to develop CI/CD, Application hosting, Security and Compliance standards and guidelines across Freshworks. Drive blameless postmortems for large scale incidents. Define and drive automation and orchestration strategies. Strategize cost optimization across Freshworks Cloud environment.

Qualifications

4-7 Years of experience with strong programming skills in Python, Go, or Bash
for building infrastructure tooling and automation frameworks.
Extensive hands-on experience with relational databases (e.g., MySQL, PostgreSQL, SQL Server) and distributed NoSQL systems (e.g., Cassandra, MongoDB, DynamoDB).
Proven track record of designing and operating databases in large-scale cloud-native environments (AWS, GCP, Azure).
Expertise with Infrastructure as Code (Terraform, Helm, Ansible) and Kubernetes for managing production database systems.
Deep knowledge of database replication, clustering, backup/restore, and failover techniques.
Advanced experience with observability tooling (Prometheus, Grafana, Datadog, New Relic) for monitoring distributed databases.
Strong communication skills and ability to influence across teams and levels.

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Senior Software Engineer - Site Reliability