Senior Software Engineer

As a Senior Software Engineer at E2open, you will play a crucial role in creating and updating programs to meet the needs of customers. You will be using a variety of software languages, tools, and techniques to deliver high-quality products according to the specifications outlined by Product Management and company standards. Your responsibilities will include: - Applied knowledge of programming languages - Baseline knowledge of database structures, queries, and performance - Familiarity with complex data structures, transformations, derivations, serialization - General understanding of queuing theory, message handling, buffer management, threading - Use of Open Source including constraints and proper incorporation - Experience with User Interface/Experience design, testing, constraints, validation, technologies - Understanding of API design and development with security, backwards compatibility, validation, error handling - Understanding of interface security, data encryption, and denial of service attack prevention - Experience with software build technologies including source control, build and branching, automation Your development responsibilities will include: - Ability to cross-train and learn new technologies - Design, implement and test enhancement feature requests with minimal risk to existing product stability - Create unit tests and proactively validate all developed software - Contribute to design decisions on new features - Follow best practices for security guidelines - Perform maintenance of components to improve performance and enhance functionality - Demonstrate technical flexibility and creativity in problem-solving - Conduct technical investigation of product defects - Strong teamwork skills - Suggest improvements to monitoring and system reliability - Actively contribute to design or process development - Provide training and insights to employees on best practices In terms of support, you will: - Work with support engineers, professional services, and sales engineers to handle customer escalated cases - Coordinate, respond, track, and follow-up on customer problem reports - Conduct technical investigation of product defects - Monitor critical systems for signs of potential problems - Craft sound technical plan of action for resolution of complex problems Your qualifications and experience should include: - Strong communication skills - Ability to work with others effectively - Commitment to on-time delivery and high-quality work - Strong motivation and drive for results - Evolve knowledge of products, markets, and customer needs - Ability to estimate time and resources required for goals - Highly organized and detail-oriented work ethic - Acceptance of constructive criticism effectively - Setting SMART goals Please note that E2open participates in the E-verify program in certain locations as required by law. E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. Unsolicited referrals will not be considered.,