Senior Site Reliability Engineer

Senior Site Reliability Engineer

This role emphasizes observability, automation, and collaboration with cross-functional teams, rather than direct code development. You will ensure that metrics, logs, and dashboards provide actionable insights to quickly identify and resolve system issues.

Responsibilities:

• Build, automate, and maintain dashboards and monitoring systems across 30+ microservices.
• Work with current observability tools (New Relic, Google Cloud Observer) and drive migration to Grafana and Prometheus.
• Automate the collection, processing, and visualization of logs and metrics to ensure consistent reporting.
• Collaborate with service owner teams to understand requirements and implement effective monitoring solutions.
• Troubleshoot production issues by analyzing dashboards, logs, and metrics, and help identify root causes (without code changes).
• Monitor SQL and NoSQL databases and ensure database metrics are integrated into dashboards.
• Ensure observability solutions provide a consistent look and feel, enabling quick system issue identification.
• Automate dashboard deployment and configuration using Infrastructure-as-Code.

• 5+ years of experience as a Site Reliability Engineer, DevOps Engineer, or similar role.
• Experience with cloud platforms (AWS, Azure, or GCP preferred).
• Strong hands-on experience with Kubernetes and Terraform.
• Experience with Prometheus and Grafana platforms
• Proficiency in Python and Shell scripting for automation.
• Solid understanding of Linux system internals and system limits.
• Knowledge of load balancing concepts and cloud infrastructure stack fundamentals.
• Experience with SQL and NoSQL databases in production environments.

Nice to have:

• Experience in building queries for Big Data analysis and integrating them into dashboards.
• Knowledge of incident management frameworks, SRE best practices, SLIs/SLOs, and error budgets.

We offer:

• Culture of Relentless Performance

  : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

• Competitive Pay and Benefits

  : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

• Work From Anywhere Culture

  : make the most of the flexibility that comes with remote work.

• Growth Mindset

  : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.

• Global Impact

  : collaborate on impactful projects for top global clients and shape the future of industries.

• Welcoming Multicultural Environment

  : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.

• Social Sustainability Values

  : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.