Senior SailPoint IIQ Specialist

As an IAM Administrator at EY, you will be responsible for the support and enhancement of IAM engagements, ensuring adherence to SLAs and maintaining high-quality standards of deliverables. Your key responsibilities include: - Providing Level 2 and Level 3 support for the system within agreed service levels - Implementing and managing Incident, Service Request, Change, and Problem management processes - Supporting IGA tool integration with critical applications and infrastructure - Assisting stakeholder teams, coordinating with the product engineering team - Resolving technical issues through debugging, research, and investigation - Understanding and working on various IGA concepts such as User Lifecycle Management, Auditing, Reporting, Access Certification, SOD, etc. - Having knowledge of Java/J2EE and SQL - Possessing strong communication skills, both verbal and written - Thriving in a fast-paced, high-energy environment - Working independently, adapting quickly, and maintaining a positive attitude - Troubleshooting and maintaining user onboarding workflows and role provisioning - Performing Root Cause Analysis and suggesting solutions to avoid errors - Supporting onboarding of application and platform users - Monitoring IAM platform components and resources - Providing IAM support to end users - Working on day-to-day health checks, incident support, e-mail support, tool upgrades, and system monitoring - Being a good team player and working in a competitive environment - Having experience in Application Onboarding, IGA integrations, connectors, custom integrations, and application patterns - Performing systems analysis and tuning to ensure optimal infrastructure response In terms of qualifications, you are required to have a Bachelor's Degree. Your skills expertise should include good soft skills, experience working in remote teams on a global scale, customer orientation skills, and scripting knowledge. The work requirements include a willingness to travel, be on-call support engineer, work occasional overtime, and work in shifts as required. EY's mission is to build a better working world by creating long-term value for clients, people, and society, and building trust in the capital markets. With diverse teams across over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate in various fields such as assurance, consulting, law, strategy, tax, and transactions. EY teams aim to ask better questions to find new answers for the complex issues facing the world today.,