Senior Quality Engineer

Job Description

Position Summary & Key Areas of Responsibility The Retail Solutions SW Quality Engineer position is a Quality Assurance role that is responsible for ensuring delivered software conforms to user and business specification for product of Advanced Checkout Solutions. Essential Duties and Responsibilities : Test system modifications to prepare for implementation. Investigate customer problems referred by technical support. Communication with customer support teams Provide technical support during software installation and configuration. Monitor bug resolution efforts and track successes. Identify program deviations from standards, and suggest modifications to ensure compliance. Provide feedback and recommendations to developers on software usability and functionality. Plan test schedules or strategies in accordance with project scope or delivery dates. Design test plans, scenarios, scripts, or procedures. SQL Server Proficiency, the ability to read and understand complex queries, experience with SQL Profiler, SQL Reporting Services and SQL Management Studio. Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks. Develop or specify standards, methods, or procedures to determine product quality or release readiness. Qualifications Basic Qualifications Bachelor's degree in a relevant discipline such as computer science, computer engineering, software design) or equivalent combination of education and experience. Minimum of 6+ years' experience in related disciplines. Minimum of 2+ years' experience working in an Agile environment Automation experience is needed. Experience on setup and troubleshoot required hardware for test environments is must. Experience with Quality Center, Practitest or equivalent test management software Experience with SQL, C#, Java, JMeter, Selenium will be added advantage Technical expertise needed to follow complex instructions and achieve desired results Professional certification a plus Ability to create and execute manual test scripts in an Agile environment Possess a good knowledge of development methodologies Ability to drive projects to completion sometimes requiring bringing in team members or business owners to remove roadblocks Ability to communicate and at times instruct end-users on functionality of applications Ability to perform root cause analysis Must possess analytical thinking skills, with preference for knowledge of problem solving methodologies and their application to business problems Adaptable to new technologies and new platforms Willingness to learn and take on new technologies as necessary Must be team oriented, goals and task driven