Senior QA Technical Lead

As a Quality Assurance Engineer at PTC, your primary responsibility is to test software and validate customer defects using industry standard testing practices. By ensuring high Software Quality and enhancing the customer experience, you play a crucial role in improving product support and acting as a catalyst in Research & Development. - Thoroughly test the Engineering Design Products to make a significant impact on customer satisfaction and reduce technical debt within the R&D teams. - Monitor incoming customer bugs, conduct QA investigations, collaborate with Development teams, provide suitable workarounds, and generate profiling data for performance issues. - Collaborate with multiple teams globally, including Product Managers, SMEs, and Technical Support teams, for the success of your role. To be successful in this role, you should have: - Bachelor's Degree in Mechanical or Production Engineering - 5 to 7 years of industry experience in CAD Design using Creo or equivalent testing experience - High expertise in Creo, particularly in areas of Creo-Windchill Interaction, 2D/3D Interface, Manufacturing, and Simulation - Exposure to other PLM/CAD/CAM/CAE software would be advantageous At PTC, you will be part of Creo's Customer Response Team based in Pune, working in a dynamic and small dedicated team. The team is responsible for managing all Creo Customer Bugs in R&D, investigating and resolving customer bugs in a timely manner to enhance customer satisfaction and reduce churn. Life at PTC is not just about leveraging cutting-edge technologies but also about collaborating with talented industry leaders to drive innovation and transform the world around you. If you are passionate about problem-solving through innovation, PTC offers an exciting opportunity to further your career. Join PTC in shaping the future of technology and innovation.,