Senior QA Engineer (Contract)

As a highly skilled and detail-oriented Senior QA Engineer (Contract), you will play a critical role in ensuring the quality, functionality, and reliability of our solutions, particularly within Salesforce ecosystems. Your responsibilities will include: - Designing and executing test cases for functional, regression, sanity, and smoke testing across Salesforce-based applications. - Analyzing user stories and acceptance criteria to create comprehensive test scenarios. - Performing manual testing to validate user interfaces, workflows, and data integrity. - Validating end-to-end order lifecycle including order creation, activation, billing, and provisioning. - Conducting in-depth testing of Customer Portals, Billing modules, and Reporting dashboards. - Verifying Salesforce-Zuora integration for subscription management, billing accuracy, and invoice generation. - Ensuring seamless communication between Salesforce and external systems. - Validating user roles, profiles, and permission sets to ensure appropriate access control across features and data levels. - Logging and tracking bugs using JIRA or similar tools. - Working closely with product managers, developers, and business analysts in Agile/Scrum teams. - Participating in sprint ceremonies including daily stand-ups, reviews, and retrospectives. Qualifications Required: - Minimum 4-6 years of experience in Quality Assurance, with strong manual testing expertise. - Hands-on experience with Salesforce testing (Sales Cloud, Service Cloud). - Solid understanding of billing platforms, preferably Zuora. - Proven expertise in API testing using Postman. - Proficiency in defect tracking tools like JIRA and documentation tools such as Confluence. - Strong analytical, problem-solving, and communication skills. - Experience working in Agile/Scrum environments. Additional Company Details: - Working Hours: 11.00 am - 8.00 pm Preferred Tools & Platforms: - Salesforce CRM - API Testing using Postman - JIRA & Confluence - TestRail/ Zypher - Zuora preferred (for billing validation),