We are seeking a motivated ServiceNow Developer with 2+ years of experience to support the development, customization, and maintenance of workflows and applications within the ServiceNow platform. The role focuses on hands-on development using Flow Designer, PPM customizations, and scripting, while working closely with the broader ServiceNow team to deliver effective solutions. Key responsibilities • Develop and implement PH0-5 Workflows using Flow Designer, including: o Building dynamic and configurable project task flows o Supporting Acceptance and Phase-based workflows o Performing PTS Data updates using data sources and transform maps • Implement and manage Access Control Lists (ACLs) for secure role-based access at field and table levels. • Assist in customizing and extending the Project Portfolio Management (PPM) module to meet business requirements. • Develop additional form layouts, list views, and process automation scripts. • Build and maintain custom workflows for: o Change and Escalation Management o Document Workflow Management o Automated email notifications, access configurations, and report generation • Support bulk data uploads and template management features. • Collaborate with architects, testers, and end-users to deliver high-quality features and fixes. • Troubleshoot and debug issues across workflows and configurations. Core Competencies Required • 2+ years of hands-on experience as a ServiceNow Developer • Solid experience with Flow Designer, PPM customizations, and Transform Maps • Familiarity with ACLs, UI Policies, Business Rules, and Client Scripts • Proficiency in JavaScript and ServiceNow scripting methods • Good understanding of ITSM concepts and workflow design principles • ServiceNow Certified System Administrator (required) • Strong communication, teamwork, and problem-solving skills Show more Show less
We are looking for a skilled ServiceNow Senior Developer with a minimum of 5 years of hands-on experience in designing, building, and customizing ServiceNow applications and workflows. The candidate will actively support the delivery of PH0-5-related workflows and contribute to enhancing the ServiceNow platform across modules. Key Responsibilities •Develop and implement PH0-5 Workflows using Flow Designer, including: o Building dynamic and configurable project task flows o Supporting Acceptance and Phase-based workflows o Performing PTS Data updates using data sources and transform maps • Implement and manage Access Control Lists (ACLs) for secure role-based access at field and table levels. • Assist in customizing and extending the Project Portfolio Management (PPM) module to meet business requirements. • Develop additional form layouts, list views, and process automation scripts. • Build and maintain custom workflows for: o Change and Escalation Management o Document Workflow Management o Automated email notifications, access configurations, and report generation • Support bulk data uploads and template management features. • Collaborate with architects, testers, and end-users to deliver high-quality features and fixes. • Troubleshoot and debug issues across workflows and configurations. Core Competencies Required • 5+ years of hands-on experience as a ServiceNow developer • Solid experience with Flow Designer, PPM customizations, and Transform Maps • Familiarity with ACLs, UI Policies, Business Rules, and Client Scripts • Proficiency in JavaScript and ServiceNow scripting methods • Good understanding of ITSM and workflow design principles • ServiceNow Certified System Administrator (required) • Strong communication, teamwork, and problem-solving skills Show more Show less
We are looking for a skilled ServiceNow Senior Developer with a minimum of 5 years of hands-on experience in designing, building, and customizing ServiceNow applications and workflows. The candidate will actively support the delivery of PH0-5-related workflows and contribute to enhancing the ServiceNow platform across modules. Key Responsibilities •Develop and implement PH0-5 Workflows using Flow Designer, including: o Building dynamic and configurable project task flows o Supporting Acceptance and Phase-based workflows o Performing PTS Data updates using data sources and transform maps • Implement and manage Access Control Lists (ACLs) for secure role-based access at field and table levels. • Assist in customizing and extending the Project Portfolio Management (PPM) module to meet business requirements. • Develop additional form layouts, list views, and process automation scripts. • Build and maintain custom workflows for: o Change and Escalation Management o Document Workflow Management o Automated email notifications, access configurations, and report generation • Support bulk data uploads and template management features. • Collaborate with architects, testers, and end-users to deliver high-quality features and fixes. • Troubleshoot and debug issues across workflows and configurations. Core Competencies Required • 5+ years of hands-on experience as a ServiceNow developer • Solid experience with Flow Designer, PPM customizations, and Transform Maps • Familiarity with ACLs, UI Policies, Business Rules, and Client Scripts • Proficiency in JavaScript and ServiceNow scripting methods • Good understanding of ITSM and workflow design principles • ServiceNow Certified System Administrator (required) • Strong communication, teamwork, and problem-solving skills Show more Show less
Job Description We are seeking a highly motivated Salesforce Intern to join our team and assist with the development, customization, and maintenance of our Salesforce platform. This role offers hands-on experience working with Salesforce tools, automation, and business processes. The ideal candidate is eager to learn, has a strong analytical mindset, and is interested in CRM, cloud computing, and business process automation. Responsibilities • Assist in Salesforce configuration, customization, and testing. • Support data management, reports, and dashboards. • Collaborate with teams to troubleshoot and resolve issues. • Document processes and provide user support. • Learn and apply best practices in Salesforce development and administration. Qualifications • Currently pursuing or recently completed a degree in Computer Science, IT, or related field. • Basic understanding of Salesforce, CRM concepts, or cloud platforms. • Knowledge of Apex, Lightning, or SOQL is a plus. • Strong analytical and problem-solving skills. • Eagerness to learn and work in a fast-paced environment
Job Description The Associate Service Desk/Business Operations Analyst will support the business by handling various administrative and operational tasks. Key duties include managing customer orders, data management, report generation, and quality assurance tasks. The successful candidate will thrive in a fast-paced environment and ensure the accuracy and efficiency of daily tasks. Key Responsibilities Update and manage case records, asset statuses, and related information in Salesforce according to predefined processes. Perform data entry, validations, and updates using Salesforce and Excel. Generate and share daily, weekly, and monthly reports using Excel. Ensure accuracy and compliance in all data-related tasks, following standard operating procedures. Support customer operations and asset management processes as required. Handle ad hoc administrative tasks involving Salesforce and Excel, ensuring timely and accurate completion. Core Competencies Required Minimum of 1 year of experience in a similar role. Completed Bachelor’s degree in a related field/relevant Proficiency in MS Excel or Salesforce applications is essential. Experience with Microsoft Office Suite. Strong analytical skills with attention to detail. Ability to manage time effectively, with excellent telephone manners and communication skills. Demonstrated ability to multitask and prioritize a demanding workload. Working Hours Working hours: 11:00 AM – 08:00 PM. Flexibility to work weekly one night shift: 04:00 PM – 01:00 AM (work from home is available for this shift). Monthly requirement to work one Saturday and Sunday shift.
We are seeking a highly skilled and detail-oriented Senior QA Engineer (Contract) to join our team on a contract basis. The ideal candidate will have extensive experience in manual testing, particularly within Salesforce ecosystems, and will be responsible for ensuring the quality, functionality, and reliability of our solutions. This role will play a critical part in validating customer journeys, billing processes, API integrations, and various system functionalities across multiple platforms. Key Responsibilities Design and execute test cases for functional, regression, sanity, and smoke testing across Salesforce-based applications. Analyze user stories and acceptance criteria to create comprehensive test scenarios. Perform manual testing to validate user interfaces, workflows, and data integrity. Validate end-to-end order lifecycle including order creation, activation, billing, and provisioning. Conduct in-depth testing of Customer Portals, Billing modules, and Reporting dashboards. Verify Salesforce-Zuora integration for subscription management, billing accuracy, and invoice generation. Perform API testing using Postman, validating response codes, payloads, and integration endpoints. Ensure seamless communication between Salesforce and external systems. Validate user roles, profiles, and permission sets to ensure appropriate access control across features and data levels. Log and track bugs using JIRA or similar tools. Work closely with product managers, developers, and business analysts in Agile/Scrum teams. Participate in sprint ceremonies including daily stand-ups, reviews, and retrospectives. Core Competencies Required Minimum 4–6 years of experience in Quality Assurance, with strong manual testing expertise. Hands-on experience with Salesforce testing (Sales Cloud, Service Cloud). Solid understanding of billing platforms, preferably Zuora. Proven expertise in API testing using Postman. Proficiency in defect tracking tools like JIRA and documentation tools such as Confluence. Strong analytical, problem-solving, and communication skills. Experience working in Agile/Scrum environments. Working Hours – 11.00 am – 8.00 pm Preferred Tools & Platforms: • Salesforce CRM • API Testing using Postman • JIRA & Confluence • TestRail/ Zypher • Zuora preferred (for billing validation)
We are seeking a skilled ServiceNow Senior Developer with at least 3 years of practical experience in designing, building, and customizing ServiceNow applications and workflows. As a candidate, you will play an active role in supporting the delivery of PH0-5-related workflows and contribute to the overall enhancement of the ServiceNow platform across various modules. Your responsibilities will include: - Developing and implementing PH0-5 Workflows using Flow Designer, such as building dynamic and configurable project task flows, supporting Acceptance and Phase-based workflows, and performing PTS Data updates using data sources and transform maps. - Implementing and managing Access Control Lists (ACLs) to ensure secure role-based access at field and table levels. - Assisting in customizing and extending the Project Portfolio Management (PPM) module to align with business requirements. - Creating additional form layouts, list views, and process automation scripts. - Building and maintaining custom workflows for Change and Escalation Management, Document Workflow Management, automated email notifications, access configurations, and report generation. - Providing support for bulk data uploads and template management features. - Collaborating with architects, testers, and end-users to deliver high-quality features and fixes. - Troubleshooting and debugging issues across workflows and configurations. Core competencies required for this role include: - 3+ years of hands-on experience as a ServiceNow developer. - Solid experience with Flow Designer, PPM customizations, and Transform Maps. - Familiarity with ACLs, UI Policies, Business Rules, and Client Scripts. - Proficiency in JavaScript and ServiceNow scripting methods. - Good understanding of ITSM and workflow design principles. - ServiceNow Certified System Administrator (required). - Strong communication, teamwork, and problem-solving skills.,
The Senior DevOps Engineer will play a key role in leading and implementing DevOps practices and strategies within the organization. This role will involve designing and architecting scalable and resilient systems, mentoring junior team members, and driving continuous improvement initiatives. Key Responsibilities • Lead the design and implementation of DevOps practices and strategies. • Architect and implement scalable and resilient systems using cloud technologies. • Mentor and provide technical guidance to junior DevOps team members. • Drive continuous improvement initiatives to enhance system performance and reliability. • Collaborate with cross-functional teams to define and implement CI/CD pipelines. • Implement and maintain infrastructure as code using industry-standard tools. • Ensure compliance with security and regulatory requirements. • Evaluate and recommend new tools and technologies to enhance DevOps practices. • Provide technical guidance and support to development teams on DevOps practices and tools. Core Competencies Required • Bachelor’s degree in computer science, Engineering, IT, or a related field. • 04+ years of experience in implementing and managing DevOps practices and strategies. • Strong knowledge of cloud platforms like AWS, Azure, or GCP. • Proficiency in scripting languages like Python, Bash, Go, or PowerShell. • Proficiency in IaC tools like Terraform, CloudFormation, Pulumi or Crossplane. • In-depth understanding in containerization technologies like Docker and orchestration tools like Kubernetes. • Expertise in configuration management tools like Ansible or Puppet. • Experience with monitoring and logging tools like New Relic, Prometheus, ELK stack, Fluentd, or Splunk. • Strong leadership and mentoring abilities. • Excellent problem-solving and troubleshooting skills. • Effective communication and collaboration skills.