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Senior Process Specialist

0 years

3 - 5 Lacs

Visakhapatnam

Posted:1 week ago| Platform:

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Skills Required

analysis communication service excel powerpoint software analyze reporting profiling mobile network reports

Work Mode

On-site

Job Type

Part Time

Job Description

Financial analysis knowledge Excellent English to enable customer communication (Written and Verbal) Ability to handle any customer interaction professional and with a service-oriented attitude Reliable and precise work style, even under time pressure Excel / PowerPoint Skills. Experience with basic technical skills. Experience in software / hardware or telecom industry is a plus Responsibilities: Analyze telecom usage reporting and to create profiling of telecom lines. Work on activation, cancellation and swap of connectivity lines. Trouble shooting mobile network issues. Build and maintain client-facing reports showing telecom opportunities and savings. Respond to internal inquiries relating to telecom rate plan analysis and recommendations. Provide top quality customer service to clients, vendor and internal teams. Develop and own best practices, quality assurance methods, etc.

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Information Technology and Services

Tech City

50-200 Employees

6 Jobs

    Key People

  • Jane Doe

    Chief Executive Officer

  • John Smith

    Chief Technology Officer

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