Senior Oracle DBA

7 - 12 years

9 - 12 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Deliver

    post-sales support

    and solutions to Oracle customers, acting as an advocate for customer needs.
  • Resolve

    technical and non-technical customer inquiries

    via phone and electronic means regarding Oracle products and Electronic Support Services.
  • Serve as a

    primary point of contact

    for customers, facilitating relationships with Support and providing guidance to internal Oracle employees on customer issues.
  • Interface with customer IT staff periodically, either

    on-site or remotely

    , to resolve moderately complex technical problems related to installation, maintenance, and troubleshooting of Oracle products.
  • Work independently with

    general guidance from management

    , providing status updates and recommendations.
  • Participate in

    installation, configuration, maintenance, and repair/workarounds

    for Oracle products across multiple platforms.

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Oracle

Information Technology

Redwood City

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