Senior Operations Manager

Pune

Posted:5 hours ago

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Job Description

Job Description:
  • Provide cross sector oversight of operational risk and control execution across Public Markets Private Markets and Credit
  • This is a controls leadership role not an operations delivery head or owner of CPP Investments risk appetite
  • 10 years in investment operations controls operational risk audit quality or related first line control functions

Key Responsibilities:
  • Maintain a consistent operational control framework control inventory and evidence standards across the three sectors
  • Monitor SLA KPI KRI trends exceptions incidents operational losses and recurring control failures
  • Coordinate incident governance root cause analysis corrective preventive actions and remediation tracking
  • Support RCSA and first line risk routines challenge control execution and identify opportunities for standardization or automation
  • Coordinate internal external audit walkthroughs sampled evidence SOC report reviews and management action plans
  • Track remediation owners target dates evidence and closure status escalate overdue or high risk items
  • Produce cross sector control reporting and facilitate governance reviews with delivery leads and CPP Investments
  • Ensure CPP Investments retains risk appetite risk acceptance policy interpretation fiduciary accountability and final approval authority

Technical Requirements:
  • Strong investment operations control knowledge spanning trade processing corporate actions collateral private credit accounting valuation support and data controls
  • Exposure to Data Fabric Tableau Excel SQL databases control repositories issue trackers and SOC audit documentation
  • Strong analytical challenge executive communication audit coordination and influence without assuming retained decision rights

Preferred Skills: Capital Market->Capital Market Operations

Skills Required

Operational Risk C++ Root Cause Analysis Automation External Audit Trade Processing Corporate Actions Accounting Tableau Excel SQL Audit Documentation

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