Senior Operations Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

India's Most Trusted & Integrated Facility Management company

7 - 9 Lacs

Chennai

Posted:11 hours ago

Job Description

Manage daily facility management operations across multiple client locations.
Monitor housekeeping, technical, security, and other facility management services.
Handle manpower planning, deployment, attendance, and workforce management.
Coordinate with site managers, supervisors, and team leaders to ensure smooth operations.
Maintain strong client relationships and ensure customer satisfaction.
Monitor service quality, operational performance, and SLA compliance.
Prepare and review operational reports, MIS, and performance reports.
Control operational costs and ensure effective utilization of resources.
Handle client complaints, escalations, and resolve operational issues.
Ensure statutory compliance, safety standards, and company policies.
Conduct regular site inspections and performance reviews.
Support business growth, renewals, and new project mobilization.

Pay: ₹65,000.00 - ₹75,000.00 per month

Benefits:

Health insurance
Paid sick time
Provident Fund

Work Location: In person

Skills Required

Facility Management Manpower Planning Workforce Management Customer Satisfaction Service Quality MIS Statutory Compliance Health Insurance Provident Fund MIS reporting and dashboards HR operations and payroll

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Job Type

Full Time

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Senior Operations Manager