Senior Operations Assistant

As a global leader in ship management and marine services, we add value to vessels" operations around the clock and around the world. At V., we strive to provide every client with the quality and efficiency they need in every sector. Our comprehensive services include crew management, recruitment, quality ship management, technical services, as well as supporting management and commercial services. With unrivaled industry knowledge and a commitment to performance, we uphold our values of We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver. These values are at the core of our operations and support our strategy of Investing in Talent. We are always on the lookout for talented individuals who embody our values and are dedicated to delivering exceptional service to both internal and external stakeholders. The overall purpose of the job is to monitor team members to ensure completion of daily admin tasks in a timely manner, including setting up, completing, and invoicing sales and service jobs to achieve key performance indicators. Additionally, the role involves supporting V. Services" 100% compliance strategy, training and mentoring Admin Coordinators & Admin Assistants regularly, and prioritizing clearing client and supplier queries promptly to foster strong operational relationships. Key responsibilities and tasks include maintaining up-to-date data in MSIP and Dynamics, supervising the daily work of Admin Coordinators & Admin Assistants, providing training and mentoring to improve awareness and productivity, ensuring compliance with group and management instructions, assisting with various responsibilities as instructed by senior management, monitoring accruals reports and following up on invoices with suppliers, assisting with credit control or accounts team regarding invoiced queries, monitoring team members" KPIs, tracking open sales orders on a monthly basis, and coordinating with the Operations team/Project Manager on project creation, processing, and completion in Dynamics. In return for your contributions, V. Group offers a market-leading salary and benefits package, along with significant opportunities for career growth and personal development. This role presents a great opportunity to join a true leader in the maritime sector with exciting plans for future growth. Essential qualifications for this role include 3-4 years of working experience in marine services admin or accounts, problem-solving skills, excellent customer service skills, fluent English communication skills, focus and attention to detail, organizational skills, ability to prioritize workload across different time zones, and the ability to work effectively under pressure. Desirable qualifications include proficiency in Microsoft Excel at an intermediate to advanced level. If you believe you meet the qualifications and are excited about the opportunity to join a dynamic team at V., we encourage you to apply before the application deadline on 17 Nov 2024.,