Senior OIPA Integration Consultant

As a Functional Analyst in the Oracle Insurance Policy Administration (OIPA) Managed Services team, your primary responsibility will be to support insurance clients by configuring the OIPA application, managing incidents, and implementing minor enhancements. Your role will involve closely collaborating with customers and internal teams to troubleshoot and resolve functional issues, ensuring adherence to SLAs and delivering high-quality service. Key Responsibilities: - Configure and maintain OIPA product features according to client requirements. - Manage and resolve functional incidents in a timely manner to minimize disruption to client operations. - Collaborate with project managers, technical architects, and business analysts to provide seamless Managed Services support. - Assist in minor enhancements and system updates within the OIPA environment. - Maintain transparent communication with clients and internal teams to ensure customer satisfaction. - Participate in root cause analysis and continuous improvement efforts. - Support documentation and knowledge management for effective incident resolution. Qualifications: - Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience. - Minimum of 1 year of experience with Oracle Insurance Policy Administration (OIPA) or insurance systems. - Strong problem-solving and analytical skills with incident management experience. - Good understanding of insurance processes and policy administration. - Effective communication and client-facing skills. - Ability to work collaboratively in a team and manage multiple priorities. - Proficiency with SQL, XML, and basic understanding of databases preferred. - Willingness to learn and adapt in a dynamic Managed Services environment. - Ability to travel up to 25% domestically or internationally as required. In this role as a Functional Analyst - OIPA, Managed Services, you will be responsible for configuring and maintaining the Oracle Insurance Policy Administration (OIPA) application to meet customer requirements. Your duties will include managing and resolving functional incidents and service requests promptly, collaborating with various teams to support ongoing Managed Services delivery, and participating in continuous improvement initiatives. About Us: Oracle, a world leader in cloud solutions, utilizes cutting-edge technology to address current challenges and partner with industry leaders in various sectors. With over 40 years of experience, Oracle continues to thrive by operating with integrity and fostering an inclusive workforce that promotes opportunities for all. Oracle offers competitive benefits based on parity and consistency, supporting employees with flexible medical, life insurance, and retirement options. The company encourages employees to engage in volunteer programs and is committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability, please reach out by emailing accommodation-request_mb@oracle.com or calling +1 888 404 2494 in the United States.,