Senior Network Development Engineer

Role: Senior Network Development Engineer

Job level: IC3

Experience: 5 to 8 years

Location: Bangalore (Hybrid)

As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management. This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics. This role will work closely to develop and support solutions for Oracle's SaaS customers including supporting their private VPN connections. Because our team is globally distributed, on-call shift coverage is generally specific to one shift/region, but we do ask for flexibility as occasional urgent needs arise.

Organizational Overview:

Oracle Cloud continues innovative breakthroughs providing Autonomous Database and services to an ever-increasing customer base. Oracle's Global Business Unit Cloud Services group is an industry leader focused innovation, service delivery, and migration of traditional, on-premises workloads to the Oracle Cloud Infrastructure. Our customer base includes fortune 500 and industry leaders across a variety of sectors including Communications, Financial Services, Health Sciences, Hospitality, Retail, Utilities, Construction and Engineering. Together, we are purposeful, industry leading experts in engineering delivering the next generation of Cloud services centered on the Autonomous Database.

Network Design, Build & Lifecycle Management

Participate in the design and architecture of network solutions, contributing to development of standalone features and enhancements

Lead and support network build, upgrade, and migration projects as part of the IES Cloud Services transformation to OCI infrastructure

Implement, maintain, and support cloud-based Network SaaS components in alignment with SLAs/OLAs

Collaborate with program and project managers to define milestones, deliverables, and execution plans

Create and maintain runbooks, methods of procedure (MOPs), and documentation for network changes and operations

Operations & Reliability

Ensure site reliability, performance, and security, maintaining Site UP as the highest operational priority

Actively monitor the production environment with the Global Operations Center to proactively detect and resolve issues

Provide break-fix support during network events, act as an escalation point, and lead root cause analysis and postmortem documentation

Participate in on-call rotations, including weekend or global coverage as required

Develop and capture network service health metrics to monitor and report on service performance Automation & Tool Development

Develop and maintain automation scripts and tools (Python or other object-oriented languages) to streamline network operations

Automate manual processes using APIs and automation frameworks to improve operational efficiency

Coordinate with network automation services teams to design and integrate support tooling

Serve as a Subject Matter Expert (SME) on network automation and software development initiatives

Collaboration & Continuous Improvement

Work closely with network vendor technical teams and internal QA to drive bug resolution and firmware/software validation

Partner with cross-functional teams to drive innovation and process improvement

Lead and participate in automation and innovation workshops to enhance organizational capabilities

Mentor and guide junior engineers, promoting skill development in automation, troubleshooting, and network design

Required Qualifications

Bachelor's degree in a technology-related field or equivalent hands-on experience in large-scale network environments

4+ years of professional experience supporting carrier-grade, IP-based ISP, web-scale, on-premises datacenter, and cloud-provider network infrastructures

Proven record of progressive responsibility and technical growth in network engineering roles

Advanced-level expertise with multiple network operating systems, including Cisco IOS, NX-OS, and TMOS

Strong operational knowledge of internet routing protocols and core networking concepts, including TCP/IP, BGP, iBGP, EGP, MPLS, IS-IS, OSPF, Anycast, RHI, and route reflection

Proficiency in network automation and DevOps practices, with experience using tools and languages such as Python, Ansible, Chef, Docker, Terraform, Perl, JavaScript, JSON, REST, iControl, Bash, YAML, XML, and iControlRest

Advanced knowledge of firewall technologies, such as Cisco ASA and Palo Alto

Deep understanding of Layer 47 protocols, including TCP, UDP, AH, ESP, SMB, RCP, TLS, SSL, HTTP/HTTPS, DNS, SNMP, SMTP, and SSH

Experience supporting cloud environments across IaaS, PaaS, SaaS, and LBaaS offerings

Advanced experience in capacity planning, traffic engineering, and performance optimization for large-scale networks

Preferred Skills and Experience:

4+ years of experience in network peering, design, customer provisioning, migration, and decommissioning

12+ years of experience designing and managing cloud-based network services

Working knowledge of databases such as Oracle Database, SQL Server, MySQL, or PL/SQL

Hands-on experience with traffic management and load balancing technologies

Experience supporting DNS infrastructure and services

Proficiency working in Linux/Unix environments for network operations and troubleshooting

3+ years of experience managing Incident and Problem Management workflows, including automation, defect tracking, and analytics

Practical experience using Apex, Oracle BI or Grafana for analytics, metrics, and reporting

Experience with network change management and release management processes

Proven ability to define and measure Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), Operational Level Agreements (OLAs), and Service Level Agreements (SLAs) to drive continuous improvement

• Experience with network system change management and release management programs.

Demonstrated ability to define and measure performance of Objectives and Key Results (OKRs), KPIs, Operational Level Agreements (OLAs), and Service Level Agreements (SLA)

Qualifications for External Candidates

Career Level - IC3