Senior Lead, System Administrator - DevOps Tools

System Administrator - DevOps tools

Objectives of this Role

• Building and setting up new development tools and infrastructure
• Understanding the needs of customers and conveying this to developers
• Working on ways to automate and improve development and release processes
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and ‘fixes’
• Working with software developers and software engineers to ensure that development follows established processes and works as intended
• Planning out projects and being involved in project management decisions

Daily and Monthly Responsibilities

• Deploy updates and fixes
• Provide Level 3 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Skills and Qualifications

• Experienced DevOps IT Support Engineer with a strong background in security best practices
• Must have long term experience administering and supporting tools such as RTC/EWM (Rational Team Concert/Engineering Workflow Management), GitHub Enterprise, Azure DevOps, JFrog Artifactory/Xray and or Jira for a wide distributed user base.
• Experience with Kubernetes& Docker is highly desirable for this position
• Background with migration from one source control tool to another
• Development experience with scripting and coding is essential for automation and managing relevant APIs, with a preference for Python and/or PowerShell)
• Working knowledge of databases and SQL
• Highly detailed methodical approach in problem-solving
• Team spirit

Minimum Qualifications

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• Master's Level Degree or work experience of 2 years, bachelor's Level Degree, or work experience of 3 years
• Experience with supporting large software engineering organizations
• Experience developing engineering applications for a large corporation