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Microland
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Senior Lead - Service Management

Senior Lead - Service Management

3 - 8 years

|

3 - 7 Lacs

Bengaluru Karnataka India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Clear Clustering fundamentals Kernel patching

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities

Proactive monitoring and troubleshooting of Windows, VMware, and HyperV systems.
Identify and resolve issues through troubleshooting, resolution steps, and ticket updates.
Escalate unresolved issues to L3 SME and coordinate with 3rd party vendors.
Ensure compliance with process and track tickets for SLA adherence.

Job Requirements

Any Graduate (Engineering/Science).
Knowledge of OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals.
Experience in VMware and Windows Server Administration.
Strong problem-solving, troubleshooting, and monitoring skills.

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Information Technology & Services

Chennai

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