Senior Integration Specialist

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements

Senior Integration Specialist

Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments assist with server operating system and application upgrades, bug fixes, and patching and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.

Key Responsibilities:

Provide L2/L3 production support for Oracle SOA Suite, ODI, MFT, and OIC.

Lead and resolve high-priority integration incidents and root cause analysis.

Support deployments, patching, upgrades, and platform stability initiatives.

Collaborate with development, functional, and infrastructure teams for issue resolution and change delivery.

Monitor integration flows and proactively address performance and availability issues.

Contribute to automation and knowledge documentation for continuous improvement.

Ensure compliance with SLA, change management, and incident management processes.

Career Level - IC3