Senior Infrastructure Analyst

Key Skills:

Roles & Responsibilities:

• Support end-to-end feature testing and implementation within the application, including data management tasks.
• Identify business challenges by analysing market units, gathering insights, and assessing effort versus business value.
• Analyze production and sales pipelines, assist with broker and client analysis, and deliver actionable insights.
• Oversee the data quality framework and collaborate with technology teams to ensure consistent definitions for sales-related data within the application.
• Identify opportunities to improve and standardize reporting and analytical processes.
• Design and implement internal process enhancements, such as automating manual testing, optimizing delivery workflows, and improving infrastructure scalability.
• Enhance application functionality and user experience through data-driven root cause analysis and UI improvements.
• Prepare and document pipeline reports or analyses aligned with sales strategies.
• Communicate solutions to business stakeholders and incorporate feedback for continuous improvement.
• Experience in conducting client satisfaction surveys (e.g., Net Promoter Score - NPS).

Expirence Requirments:

• 5-10 years of relevant experience in predictive analytics techniques such as Logistic Regression, Linear Regression, Market Basket Analysis, Time Series, Random Forest, Neural Networks, etc.
• Hands-on experience with Python/Pyspark and R.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint; experienced with relational databases (SQL) and BI tools such as Microsoft BI, Palantir, and Tableau.
• Self-motivated, well-organized, and capable of managing multiple priorities while meeting tight deadlines.
• Skilled in communicating insights effectively through data visualization and presentations.
• Experience working with diverse countries and cultures is an advantage.
• Prior experience in the Commercial Insurance industry is a plus.

Qualifications: