Senior Hospital Operations Manager

As a Senior Hospital Operations Manager at SMSIMSR, located in Muddenahalli, Chikkaballapur, Karnataka, you will be responsible for overseeing hospital operations to deliver world-class healthcare to underserved communities. With 8-12 years of experience in hospital operations, including a minimum of 3 years in a senior role, and a Masters in Hospital Administration, Healthcare Management, or MBA (Healthcare preferred), you will have the opportunity to lead a team and drive service efficiency and patient satisfaction. Key Responsibilities: - Oversee hospital operations across clinical, paramedical, and support services to ensure seamless coordination. - Ensure smooth functioning of departments such as IPD, OPD, ER, Diagnostics, OT, Pharmacy, Nursing Coordination, etc. - Lead and coordinate with cross-functional teams for workflow optimization and service excellence. - Supervise patient flow, admission-discharge processes, bed occupancy, and inter-departmental coordination. - Monitor hospital SOPs, infection control standards, and accreditation requirements like NABH/NABL. - Collaborate with department heads and leadership for policy implementation and performance tracking. - Handle grievance redressal and ensure high patient satisfaction. - Train, mentor, and supervise mid-level operations staff and team leaders. - Participate in audits, crisis response planning, and hospital safety drills. - Provide regular MIS reports and dashboards to senior management. Why Join Us At SMSIMSR, you will have the opportunity to work at one of India's most unique institutions, a completely free rural medical college and hospital. You will be part of a collaborative and value-based work culture, where you can make a difference in the lives of underserved communities. What We Offer: - A dynamic leadership opportunity with exposure to end-to-end hospital management and administration. - Competitive salary with housing and additional benefits discussed during hiring process.,