Senior Fund Administrator

Senior Fund Administrator

Job Responsibilities

• Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio.
• Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
• Ensures the appropriate materials and documentation are available to complete transactions.
• Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
• Maintain accurate records of transactions, ensuring all data is up-to-date and accessible for auditing or review purposes.
• Collaborate with cross-functional teams to resolve complex transaction issues, facilitating smooth communication and process completion.
• Monitor account activity and proactively identify discrepancies, initiating corrective actions to maintain data integrity and account accuracy.
• Assist in the preparation and review of reports on transaction trends and workflow efficiency to support process optimization.
• Support compliance efforts by adhering to all regulatory requirements and company standards, reporting any irregularities to management promptly.

Qualifications | Career Experience

• Bachelors degree in Business, Finance, or related field, or equivalent work experience in financial services or transaction processing.
• 4+ years of experience in transaction processing or portfolio management, ideally handling complex or high-sensitivity accounts.
• Strong analytical and problem-solving skills, with a proven ability to identify discrepancies, resolve exceptions, and maintain high levels of accuracy.
• Excellent communication and collaboration skills, with experience working cross-functionally to resolve issues and manage transaction workflows effectively.
• Detail-oriented with knowledge of regulatory compliance standards and a commitment to following established policies, procedures, and quality standards.

Skills

• Transaction Processing

  Proficiency in executing and managing varied transactions using standard procedures with a high degree of accuracy.

• Attention to Detail

  Strong ability to review and verify documents, identify discrepancies, and ensure completeness and compliance with established standards.

• Analytical Skills

  Capacity to analyze moderately complex transactions, identify patterns, and resolve issues or escalate as necessary.

• Portfolio Management

  – Experience in managing large, sensitive accounts, with an understanding of how to handle specialized products or functional areas.

• Problem-Solving

  – Ability to identify issues within processes, conduct thorough research, and implement or recommend corrective actions.

• Communication Skills

  – Strong verbal and written communication skills to interact effectively with customers and internal/external business partners.

• Collaboration and Teamwork

  – Ability to work with cross-functional teams to complete transactions and streamline processes.

• Time Management

  – Skill in managing multiple transactions and tasks efficiently to meet deadlines and service level agreements.

• Documentation and Record-Keeping

  – Expertise in maintaining accurate, up-to-date records of transactions to ensure data integrity and accessibility.

• Compliance and Regulatory Awareness

  – Familiarity with regulatory requirements and company policies, with a commitment to upholding these standards in all transactions.

Other Expectations

• Schedule Adherence:

  Complies to assigned shift schedules (including but not limited to Start Time, End Time, and Breaks/Lunch); complies to rest day schedules; adheres to leaves filing policy outlined by the engagement/company

• Quality Compliance:

  Follows all quality standards following the engagement/company policies; Ensures all quality deficiencies are corrected promptly for activities in their function

• Teamwork and Communications:

  Ensures attendance to all required meetings (either for engagement-related meetings or for company-related meetings);
• Amenable to work on a shifting schedule
• Must be flexible with the ability to adapt to changes quickly.
• Proactive and has a customer service-oriented mindset
• Receptive to feedback and willing to learn