Posted:1 month ago| Platform: Indeed logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Receive and check claim documents for completeness and advice employees regarding pending documents, if any.

Non voice coordinator

  • Respond to queries from the employees of the corporate through e-mails.
  • Maintain weekly reports on claims and queries and the TAT of the same
  • Escalate issues as per the escalation matrix.
  • To attend to any other assignments assigned to you from time to time.

Voice coordinator

  • Respond to queries from the employees of the corporate over Phone
  • Maintain weekly reports on claims and queries and the TAT of the same
  • Escalate issues as per the escalation matrix.
  • To attend to any other assignments assigned to you from time to time.

Work from office only

  • Track and control documents to ensure TAT of claims/cards as per SLA.
  • Feedback from Insurers and Corporates.
  • Additional revenue opportunities from existing Corporates.

Job Types: Full-time, Permanent

Pay: ₹350,000.00 - ₹450,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Application Question(s):

  • What is your current CTC in lakhs per annum?
  • What is your expected CTC in lakhs per annum?

Location:

  • Pune, Maharashtra (Required)

Work Location: In person

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