Senior Executive Operations (MIS Handling and Data Analyst)

You will be responsible for effective pickup management including timely pickup processing and exception handling. This involves passing regular call pickups to the concerned pickup staff, following up with staff and shippers to maintain pickup cutoff times, checking OTM machines, sending miss pickup reports, updating proper codes, handling missed pickups as per shipper requirements, updating exception codes, and ensuring shipments tally with manifest and OTM counts. - Follow up with staff and shippers to maintain pickup cutoff times - Release vehicles on time to the hub for next transit connection as per TAT - Process early cut-off shipments on a FIFO basis - Download data before physical shipment bagging and reweigh E-TAIL shipments - Send prealerts to the hub vehicle-wise - Follow up with staff operating WDL machines and in-scanning shipments - Monitor and report service quality levels for key customers - Monitor all major sectors and sorting departments [DEL/CCU/AHD/BLR/BOM/ALL INDIA/HYD/MAA] - Provide good service to key shippers and all shippers Qualifications Required: - Experience in pickup management and exception handling - Strong communication skills to follow up with staff and shippers effectively - Ability to maintain data accuracy and follow FIFO processes - Proficiency in MIS handling and data management,