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Bajaj Finance
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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

kamrej

Posted:1 month ago| Platform:

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Skills Required

management legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio Management.

Debt Collection Strategy.

Target Achievement.

Regulatory Compliance.

Reporting and Analysis.

Risk Management.

Team Leadership.

Vendor Management.

Coordinating with internal and external clients.

Debt Collection & Recovery.

Risk Mitigation & Legal Proceedings.

Record Keeping & Reporting.

Compliance & Regulations.

Required Qualifications and Experience

Proven experience in debt collection or related financial services.

Strong understanding of legal guidelines for repossession and collections.

Team management experience with ability to lead and motivate collection officers.

Strong analytical, reporting, and problem-solving skills.

Ability to develop and implement effective collection strategies.

Proficient in maintaining accurate records and documentation.

Ability to handle escalations and resolve issues efficiently.

Experience in risk mitigation, regulatory compliance, and portfolio management.

Excellent communication and coordination skills with internal and external stakeholders.

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