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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

hospet

Posted:1 month ago| Platform:

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Skills Required

finance management legal risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with during repossession of products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Track cases individually.

Resolve cases as per AOP within agreed timelines.

Portfolio management.

Implement and monitor debt collection strategy.

Ensure target achievement.

Ensure regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Debt collection and recovery.

Risk mitigation and legal proceedings.

Record keeping and reporting.

Ensure compliance with regulations.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance against set parameters and provide updates.

Knowledge of legal guidelines related to product repossession.

Proficient in maintaining accurate records of customer interactions and transactions.

Strong escalation management and issue resolution skills.

Experience with Daily Risk Report (DRR) management.

Ability to develop and implement strategies to improve collection rates.

Experience in managing a team of collection officers.

Problem-solving skills in collection processes.

Experience in managing and analyzing collection reports.

Case tracking and timely resolution as per AOP.

Portfolio management skills.

Understanding of debt collection strategies.

Demonstrated ability to achieve targets.

Knowledge of regulatory compliance requirements.

Experience in reporting and analysis.

Risk management abilities.

Leadership experience.

Vendor management skills.

Experience coordinating with internal and external clients.

Expertise in debt collection and recovery.

Familiarity with risk mitigation and legal proceedings.

Strong record keeping and reporting skills.

Understanding of compliance and regulations.

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Bajaj Finance

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Pune

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Senior Executive - Debt Management Services - Rural