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Senior Executive - Business Development - BPO

Senior Executive - Business Development - BPO

Panacorp Software Solutions

0 - 5 years

5 - 8 Lacs

Nagercoil

Posted:1 month ago| Platform:

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Skills Required

Business Development cold calling lead generation customer service telesales crm software sales field sales

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Work from Office

Job Type

Full Time

Job Description

Responsibilities - Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company's reputation - Go the "extra mile" to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information Requirements and skills - Proven experience as telesales representative or other sales/customer service role - Proven track record of successfully meeting sales quota preferably over the phone - Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems - Ability to learn about products and services and describe/explain them to prospects - Excellent knowledge of English - Excellent communication and interpersonal skills - Cool-tempered and able to handle rejection - Outstanding negotiation skills with the ability to resolve issues and address complaints - High school diploma; BSc/BA will be a plus

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