Senior Executive-Back-End/Voice/Customer Service -Fraud Investigation

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

As a member of the Fraud Operations team, your role will involve being responsible for all aspects of Fraud investigations. This includes investigating Application Fraud, conducting Transactional Reviews, handling Debit/Credit Card Fraud cases, managing Check Deposits, ACH/Check returns, and reviewing any suspicious activity related to all products such as checking/savings, credit cards, loans, and Investment accounts. You will be required to advise and assist Management in making strategic decisions, implementing objectives, and driving business goals. Key Responsibilities: - Conducting thorough investigations on various types of fraud including Application Fraud, Transactional Reviews, Debit/Credit Card Fraud, Check Deposits, and ACH/Check returns - Reviewing and analyzing suspicious activities across all products offered by the company - Advising and assisting Management in strategic decision-making and objective implementation - Determining the necessity of filing a Suspicious Activity Report and drafting the filing narrative when required - Submitting the filing narrative for secondary review within pre-defined timeframes Qualifications Required: - Previous experience in Fraud investigations and handling various types of financial fraud - Strong analytical skills with the ability to review and interpret complex data - Excellent communication skills to advise and assist Management effectively - Ability to work independently and make sound decisions regarding fraud investigations - Knowledge of regulatory requirements related to filing Suspicious Activity Reports (Note: No additional details of the company were present in the job description.),

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
EXL logo
EXL

Business Process Management / Analytics

New York

RecommendedJobs for You