Senior Director of Process Excellence

As a Senior Director of Process Excellence at TaskUs, you will play a crucial role in developing and executing the company's enterprise-wide vision for process excellence and continuous improvement. Your responsibilities will include leading quality improvement projects, driving efficiency, and fostering a culture of collaboration and continuous improvement. **Key Responsibilities:** - Develop and execute TaskUs" process excellence strategy aligning with business objectives - Lead identification, prioritization, and execution of process excellence projects - Oversee improvement projects ensuring timely completion and delivering measurable benefits - Lead critical cross-functional transformation projects and mentor process improvement professionals - Establish Key Performance Indicators (KPIs) to monitor process health and track improvement impact - Communicate progress and ROI of process excellence program to executive leadership **Qualifications & Skills:** - 15+ years of experience in process improvement, operations, with 7+ years in a senior leadership role - Lean Six Sigma Master Black Belt certification is mandatory - Proven track record in leading large-scale business transformation projects - Hands-on expertise in continuous improvement methodologies - Strong analytical, quantitative, and problem-solving skills **Core Competencies:** - Strategic Thinker: Ability to create a clear path to achieve ambitious goals - Influential Leader: Can inspire action and drive change - Exceptional Communicator: Able to articulate ideas clearly to all levels - Results-Oriented: Focus on execution and delivering measurable impact - Resilient & Adaptable: Thrives in a dynamic environment managing ambiguity At TaskUs, we offer a competitive executive compensation package, the opportunity to make a foundational impact, and a dynamic, innovative work culture. We believe in diversity, inclusivity, and equal access to opportunities. If you require accommodations during the hiring process, please inform us. Join TaskUs in creating an inclusive environment for all employees and explore career opportunities at [TaskUs Careers](https://www.taskus.com/careers/).,