Senior Customer service executive

The Senior Customer Service Executive position is a full-time on-site role based in Madurai. Your primary responsibility will involve managing daily customer interactions to ensure customer satisfaction. This will include handling customer inquiries, resolving complaints, providing accurate information, and offering support to customers. Additionally, you will be tasked with overseeing customer service operations and implementing strategies to enhance service quality and efficiency. To excel in this role, you should possess excellent interpersonal skills, proficiency in customer service and support, as well as experience in customer service management. A strong focus on customer satisfaction, effective communication, and problem-solving abilities are essential for success in this position. You should also be able to work well under pressure, handle multiple tasks effectively, and ideally have previous experience in the aviation industry. A Bachelor's degree in Business Administration, Hospitality, or a related field is preferred for this role. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.,