Senior Customer service executive

As a Senior Customer Service Executive in Madurai, your main role will be to manage daily customer interactions to ensure high levels of customer satisfaction. This will involve handling customer inquiries, resolving complaints, providing accurate information, and offering necessary support. Additionally, you will oversee customer service operations and work towards improving service quality and efficiency. - Manage daily customer interactions to ensure customer satisfaction - Handle customer inquiries and provide accurate information - Resolve customer complaints in a timely and effective manner - Offer support to customers as needed - Oversee customer service operations - Implement strategies to enhance service quality and efficiency Qualifications Required: - Excellent interpersonal skills - Proficiency in customer service and support - Experience in customer service management - Strong focus on customer satisfaction - Effective communication skills - Problem-solving abilities - Ability to work well under pressure and handle multiple tasks effectively - Previous experience in the aviation industry is preferred,