Job
Description
As a senior associate and subject matter expert for the allocated country, your main responsibility will be to ensure timely and high-quality delivery of reports. You will also provide support and guidance to team members within the allocated country and the wider team. As the main point of contact between the local country RL CS Setup Operations teams and the BAU Pune team, you will be managing the workload of the local BAU. Your key responsibilities will include: - Running and delivering assigned reports as per predefined deadlines and quality standards - Supporting team members with queries and issues related to report running - Helping the team lead supervise the work of team members to ensure timely and high-quality report delivery - Demonstrating advanced knowledge of NIQ tools such as Discover Nad DIPE CX Dynamics, etc. - Ensuring team members update production trackers, report inventories, and SOPs regularly - Supervising BI Metrics tracking Dynamics Timesheet usage within the team - Identifying and proposing improvements to BAU processes - Ensuring implementation of improvements as per plan (automation, DIPE simplification) - Supporting the continuous learning of the assigned team - Participating in cross-utilization to fully utilize the team's capacity - Providing onboarding and BI-specific training to associates - Ensuring completion of different transition stages for new reports or transformation as per plan - Deploying minor change requests in reports following Dynamics requests/NSS - Providing advanced support to both internal and external teams - Maintaining clear and succinct communication with all NIQ departments (CS RL Setup Operations) - Performing in adherence to NIQ/BI quality performance, taking corrective actions when required, and providing RCA to Team Leader - Implementing best practices identified by other Report Center teams: Governance Setup BI Consultants team - Continuously learning about NIQ tools, processes, and reports from other countries - Acquiring people management skills and preparing for the next level role through NIQ online training and grooming via mentorship program - Providing regular updates to higher management on country and team performance In addition, the benefits offered by the company include: - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) About NIQ: NIQ is the world's leading consumer intelligence company, delivering a complete understanding of consumer buying behavior and revealing new pathways. NIQ, combined with GfK, brings together two industry leaders with unparalleled global reach. With a holistic retail read and comprehensive consumer insights delivered through advanced analytics, NIQ offers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the world's population. To keep up with the latest updates from NIQ, you can follow them on LinkedIn, Instagram, Twitter, and Facebook. NIQ is committed to fostering an inclusive workplace that reflects the diversity of the communities and markets served. Employment decisions at NIQ are made without regard to various characteristics, and the company invites individuals who share their dedication to inclusivity and equity to join in making a meaningful impact. To learn more about NIQ's efforts in diversity and inclusion, visit their website. As a senior associate and subject matter expert for the allocated country, your main responsibility will be to ensure timely and high-quality delivery of reports. You will also provide support and guidance to team members within the allocated country and the wider team. As the main point of contact between the local country RL CS Setup Operations teams and the BAU Pune team, you will be managing the workload of the local BAU. Your key responsibilities will include: - Running and delivering assigned reports as per predefined deadlines and quality standards - Supporting team members with queries and issues related to report running - Helping the team lead supervise the work of team members to ensure timely and high-quality report delivery - Demonstrating advanced knowledge of NIQ tools such as Discover Nad DIPE CX Dynamics, etc. - Ensuring team members update production trackers, report inventories, and SOPs regularly - Supervising BI Metrics tracking Dynamics Timesheet usage within the team - Identifying and proposing improvements to BAU processes - Ensuring implementation of improvements as per plan (automation, DIPE simplification) - Supporting the continuous learning of the assigned team - Participating in cross-utilization to fully utilize the team's capacity - Providing onboarding and BI-specific training to associates - Ensuring completion of different transition stages for new reports or transformation as per plan - Deploying minor change requests in reports following Dynamics requests/NSS - Providing advanced support to both internal
