The job involves handling queries and issues of HR/Employee, customers, and brokers related to claims and other matters. Your responsibilities include resolving queries through emails and calls, guiding customers on applying for claims and policy terms, registering claims in the system, and following up with the Insurance Company for endorsements. You will also be responsible for tracking claims files, updating corporate clients, following up on cheque dispatch and NEFT details, and maintaining day-to-day activities on worksheets. Additionally, you will be required to resolve grievances by coordinating with the operations team and preparing/sending monthly MIS reports to corporate clients. This is a full-time position that requires you to work in person at the specified location.,

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