Senior Consultant - System Management

Role Overview: You should have a minimum of 4-5 years of industry experience in Windchill PLM Functional Support. It is important that you possess a strong understanding of Engineering R&D background and new product development processes. Your knowledge should include installation, configuration, workflow management, product support, and integration support experience. You must also be familiar with parts management, product structure management, configuration management, engineering change management, and option and variants management. Additionally, you should have a good understanding of middleware and integration of Windchill with enterprise applications such as ERP, CRM, and MES. Exposure to CAD systems and commercial off-the-shelf products like Solidworks, CREO, AutoCAD, etc., is required, along with knowledge of the dynamics of integration with Windchill. Establishing good customer relationships, possessing excellent communication skills, and a commitment to excellence in quality customer service are essential. Previous experience in Windchill technical support and familiarity with ITSM concepts are also expected. Key Responsibilities: - Minimum 4-5 years of industry experience in Windchill PLM Functional Support - Strong understanding of Engineering R&D background and new product development processes - Knowledge in installation, configuration, workflow management, product support, and integration support experience - Awareness of parts management, product structure management, configuration management, engineering change management, option and variants management - Good understanding of middleware and integration of Windchill with enterprise applications such as ERP, CRM, MES - Exposure to CAD systems and commercial off-the-shelf products such as Solidworks, CREO, AutoCAD, etc., and knowledge of integration with Windchill - Proficient in establishing good customer relationships, excellent communication skills, and commitment to excellence in quality customer service - Experience in Windchill technical support and familiarity with ITSM concepts Qualification Required: - Minimum 4-5 years of industry experience in Windchill PLM Functional Support - Strong understanding of Engineering R&D background and new product development processes - Exposure to CAD systems and commercial off-the-shelf products such as Solidworks, CREO, AutoCAD, etc., and knowledge of integration with Windchill - Familiarity with ITSM concepts (Note: No additional details of the company were mentioned in the provided Job Description),