Senior Claims Associate

Job Description

· Candidates who have Lived/ Worked in Australia, New Zealand or Overseas are only eligible for this job.

· Must be available Monday to Friday 3:30 AM to 12:30 PM IST (winters) and 4:30 AM to 01:30 PM IST (Summers) .

· Previous experience within an International phone based Customer service or Call Center environment will be looked upon favorably.

Required a Senior Claims Consultant/ Customer Service Associate with the ability to work in an Internationally dynamic fast paced environment. The Associate has to Deal with Australian Customers and Insurance Companies; hence must have solid communication (written and verbal) and negotiation skills. Developed PC and Customer service skills are also essential for success in this role.

Responsibilities and Duties

· Communication via phone and emails with Insurance Companies and Clients (current and potential) in Australia.

· Other Ad hoc Administrative duties as required by the business.

Required Qualifications and Skills

· Lived/ Working experience in Overseas.

· Excellent command of the English language (written and verbal)

· Basic Computer knowledge

· Experience in a Call Centre/ Customer Service/ Recoveries/ Settlements

· Minimum Qualification- Should be a Graduate.

· IELTS Exam scores would be a plus.

· Prior International BPO Experience would be an advantage.

Benefits

· Job Type: Full-time

• Salary: 40,000 PM (Negotiable)

Benefits:

• Work from office

Schedule:

• Monday to Friday

Experience:

• Total work: 3 years (Preferred)

Expected Start Date: 15/08/2025

Job Types: Full-time, Permanent

Pay: From ₹480,000.00 per year

Benefits:

• Paid sick time

Schedule:

• Monday to Friday
• Morning shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 3 years (Required)

Work Location: In person