Senior Business Analyst

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 18 of the Fortune 50 companies, 7 of the 10 top US banks, 9 of the 10 technology companies, and numerous innovators across the healthcare ecosystem.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 26 sequential quarters of growth with $487.6M in Q4 FY26 revenue, up 7.8% Q-o-Q and 20.0% Y-o-Y. Our 29,500+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries. We received five awards at the ISG (Information Services Group) Provider Lens Awards 2026 and, for the second year in a row, were awarded the Growth Honor of the Year at the Everest Group Elevate 2026.

About Position:

We are seeking a Senior Business Analyst with 8-14 years of experience to bridge business objectives and technology solutions by gathering, analyzing, and translating business requirements into actionable outcomes. The ideal candidate will collaborate with stakeholders, product teams, project managers, and technology teams to drive strategic initiatives, process improvements, and digital transformation programs. This role requires strong expertise in stakeholder management, data analysis, and Jira, along with the ability to leverage data-driven insights for informed decision-making and successful project delivery.

• Role: Senior Business Analyst
• Location: Bengaluru
• Experience: Between 8 to 14 Years
• Job Type: Full Time Employment

What You'll Do:

• Partner with business stakeholders to elicit, analyze, validate, and document business requirements aligned with organizational objectives.
• Collaborate with cross-functional teams to convert business needs into functional requirements, user stories, use cases, and process workflows.
• Conduct impact analysis and support solution design discussions to ensure requirements are effectively translated into technology solutions.
• Analyze business and operational data to identify trends, opportunities, risks, and areas for process improvement.
• Facilitate workshops, requirement gathering sessions, stakeholder meetings, and business reviews.
• Create and maintain business requirement documents (BRDs), functional specifications, process maps, and acceptance criteria.
• Manage and prioritize product backlogs, user stories, and requirement traceability using Jira.
• Support Agile delivery teams throughout sprint planning, backlog grooming, user acceptance testing, and release activities.
• Monitor project progress, identify risks and dependencies, and collaborate with stakeholders to drive timely issue resolution.
• Prepare reports, dashboards, and business insights to support strategic planning and executive decision-making.
• Ensure stakeholder alignment and effective communication across business, product, technology, and delivery teams.
• Drive continuous improvement initiatives by identifying optimization opportunities and recommending innovative solutions.

Expertise You'll Bring:

• 8-14 years of experience in Business Analysis, Requirements Management, Process Improvement, or Product Delivery environments.
• Strong expertise in stakeholder management, requirement elicitation, business process modeling, and solution analysis.
• Proven experience gathering, documenting, and managing functional and non-functional requirements.
• Strong analytical and problem-solving skills with the ability to interpret complex business and operational data.
• Hands-on experience with Jira for requirements tracking, backlog management, workflow management, and reporting.
• Experience working within Agile, Scrum, and hybrid project delivery methodologies.
• Strong understanding of project lifecycle management, risk management, issue tracking, and change management processes.
• Expertise in creating user stories, use cases, process flows, wireframes, business rules, and acceptance criteria.
• Ability to translate business objectives into scalable and practical technology solutions.
• Experience working with business leaders, delivery managers, architects, developers, QA teams, and product owners.
• Strong communication, presentation, facilitation, and negotiation skills.
• Ability to manage multiple initiatives, priorities, and stakeholders in a fast-paced environment.
• Experience with reporting, dashboards, data visualization, and business intelligence concepts.
• Bachelor's degree in Business Administration, Information Technology, Engineering, Computer Science, or a related field.
• Certifications such as CBAP, CCBA, PMI-PBA, Scrum Product Owner, or Agile certifications will be an added advantage.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment.

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."