Senior Business Analyst

• Providing quality deliverables across the following key work elements: Requirements elicitation Use Case Definition Process Mapping Creation of data flow diagrams, BPMN diagrams, workflow diagrams Functional Design definition and Test Scope Definition.
• Work with our product or client organizations to ensure we retain core integrity in the solution, and that the enhancements, applications, and localizations that you design fit with our overall strategy.
• Translate business requirements into clear and concise user stories, system requirements and technical specifications, ensuring alignment with project goals and objectives.
• Identify and resolve potential conflicts or issues that may arise during the project lifecycle, ensuring effective communication between business stakeholders and technical teams.
• Actively participate in Solution Review sessions and brainstorming activities to generate innovative ideas and solutions for complex business challenges.

What will you need to know:

• Deep knowledge in Merchant Acquiring domain.
• 10+ years of practical experience in client facing business analysis and works independently in complex situations and tasks.
• An ability to look holistically across technology, people, process, and data when defining solutions. Create user stories with acceptance criteria, responsible for creating various user flow diagrams and data flow programs.
• Proficient in documentation and communication. A requirement-driven (not solution-driven) attitude to Business Analysis.
• Strong understanding of various business analysis methodologies, tools and techniques.
• Great people skills - you will be working with a variety of technical, business and product personnel at junior, mid and senior levels of the organization.
• Have demonstrated experience in Business Analysis (product/solution definition preferred).
• Proficient in Microsoft Office User (Word, Excel, PowerPoint, Visio), Proficient in the use of Confluence and Jira Agile delivery tools and Microsoft Vision.