Senior Associate

Key Responsibilities

• Analyze large data sets to derive insights and identify opportunities for improving conversion, activation, and customer experience.
• Support in defining and refining product journeys for various lending and cross-sell programs.
• Collaborate with internal stakeholders to design, test, and implement data-driven initiatives to enhance business metrics.
• Work on product requirement documents (PRDs), dashboards, and process flows for key initiatives.
• Liaise with the Data Lake and Tech teams to ensure accurate data mapping, flow validation, and system integrations.
• Conduct deep-dive analysis to identify process gaps and recommend solutions for efficiency improvements.
• Partner with Risk and Operations teams to ensure regulatory and policy compliance across product journeys.
• Assist in defining success metrics, tracking performance, and preparing management reports, PPTs and dashboards.
• Continuously benchmark product performance and customer behavior to identify areas for innovation.
  

Required Skills & Qualifications

• Bachelor's degree in Engineering (B.Tech preferred); MBA is an advantage.
• 36 years of experience in Product / Analytics roles in lending, fintech, or financial services.
• Strong proficiency in SQL, Excel; working knowledge of Python preferred.
• Strong analytical, problem-solving, and logical reasoning skills.
• Familiarity with NBFC/fintech lending business models, customer journeys, and digital onboarding processes.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced, cross-functional, and execution-driven environment.
  

What We Offer

• Exposure to end-to-end product lifecycle management in a growing NBFC ecosystem.
• Opportunity to work at the intersection of data, product, and business growth.
• A dynamic environment that encourages innovation, collaboration, and continuous learning.