Senior Associate - Private Capital Loan Cash Instruction Officer

Job Description

Position Purpose The Private CapitalLoanCash InstructionOfficerplays a critical role in the Private Capital Loan Solutions setup. The role will require technical expertise in processing and reviewing cash instructions with respect to PC Loan Solutions services delivered to the BNPParibas client base. The role is responsible for the output and service delivery of the PC Loan Solutions team and will include the provision of technical expertise for all middle office and back office activities. This role will focus on the delivery of daily processing Loan cash settlement instructions (as ClearPar funding memo statement issued by a dedicated platform) received via a secured channel (e.g. CIDD) As part of the loan purchase activity, accepting cash instructions (funding memos) via a secured channel will enhance our service offering, making it more attractive to clients and aligning with market standards. Missions: Private Capital Loan Cash Instruction Officer is the privileged interlocutor to receive and process Loan cash instruction in the context of Loan trades. The corner stone of this activity is the correct cash processing performed on timely manner to respect the relevant cut off or SLA commitment. Private Capital Loan Cash Instruction Officer will have to deal with PC Loan Solutions Officer and be exposed to loan industry, providing the possibility to expand the knowledge of all team members. Primary Role Responsibilities The operational responsibility will include the review and delivery of the following activities: Process client instructions by analysing, validating and implementing those instructions. Performed call back for sensitive instructions when relevant. Identify and advise on any exceptional or irregular situations and put in place corrective measures in line with management validation. Manage email inboxes, phone calls and follow-up of requests from clients or internal teams. Extract the relevant information from systems and perform proper reconciliation of all details, while verifying documentation received and forwarding to relevant processing team (when applicable). Follow-up on set-ups and fill in the corresponding files/systems with relevant data. Management and monitoring of client or counterparty claims via internal workflow tools (value date adjustment, return of funds, etc.) Client testing follow-up - ensure that swift messages are properly integrated into systems when new clients are onboarded, or when new services are being introduced. Confirm that the checklist tasks are done and updated in accordance with the client's specificities. Behavioral Skills: Ability to collaborate / teamworko Brainstorm in group to define the best course of action.o Allocate tasks according to the group decision. Accuracy:o Implement preventive actions to avoid issues.o Follow up on to do list for the team. Ability to deliver on time / Results driveno Ensure to meet the agreed deadline.o Ensure that the outcome is always in line with the agreed expectation. Client focus:o Ensure to achieve internal and external client satisfaction.o Understand clients issues and propose solutions. Problem solving skillso Review and analyze different aspects related to a topic in a critical manner.o Make appropriate decisions based on the analysis. Proactivityo Undertake the relevant measures within the best timing.o Access action to perform ahead any issue Transversal Skills: Ability to understand, explain and support changeo Ensure timely analysiso Provide with clear communication to stakeholders Ability to manage a projecto Set priorities and adapt them when needed.o Action and methodically monitor progress by coordinating activities and allocate resources efficiently. Ability to develop and adapt a processo Modify any operational process to mitigate risk and/or gain efficiency Technical skills: o Advanced Excel knowledgeo Considered as an assetNeolink, Connexis, ClearPar, Sentry or equivalent Specific Qualifications(if required) Masters degree Relevant experienceknowledge of cash processing Knowledge of cash network and Swift MT 103 / 202 Related alternative investment experience (Private debt / loans) within the financial services industry preferred Skills Referential BehaviouralSkills(Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Decision Making Client focused Transversal Skills: (Please select up to 5 skills)Ability to develop and adapt a processAbility to understand, explain and support changeAbility to develop others & improve their skillsAbility to manage / facilitate a meeting, seminar, committee, trainingAbility to develop and leverage networksEducation Level:Master Degree or equivalentExperience LevelAt least 5 years MBA graduates / Bachelor of Commerce graduates preferred