Senior Associate Motor Claims

As a Senior Associate in Motor Claims, your role involves assessing indemnity and liability aspects of motor claims, analyzing Own Damage (OD) and Third-Party Liability (TPL) claims, proactively handling and settling motor insurance claims, identifying and escalating potentially fraudulent cases, engaging in direct customer interactions, and ensuring timely and accurate resolution of claims with a customer-first approach. Key Responsibilities: - Assess indemnity and liability aspects of motor claims - Analyze Own Damage (OD) and Third-Party Liability (TPL) claims - Proactively handle and settle motor insurance claims - Identify and escalate potentially fraudulent cases - Engage in direct customer interactions as part of motor claims handling - Ensure timely and accurate resolution of claims with a customer-first approach Qualifications Required: - 1 to 4 years of experience in a motor claims handling, customer-facing role - Excellent communication skills in English (both verbal and written) - Strong decision-making abilities under pressure - Logical thinking and analytical reasoning skills Please note: No additional details about the company were provided in the job description.,