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Veb Healthcare
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Senior Ar Caller

Senior Ar Caller

Veb Healthcare

1 - 2 years

3 - 4 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

revenue cycle management ar calling us healthcare denials rcm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Accounts Receivable Follow-up

Call insurance companies to check claim status.
Follow up on pending, denied, or delayed claims.
Ensure timely collections by tracking unpaid balances.

2. Claim Status Verification

Verify whether claims are processed, pending, denied, or need additional information.
Document findings clearly in the billing system.

3. Denial Management

Identify reasons for denials.
Take corrective actions such as re-submission, appeal, or sending missing documents.

4. Updating Billing System

Update call notes, actions taken, and next steps in the billing software.
Maintain accurate and complete account documentation.

5. Coordination with Team

Communicate issues with the billing team or client (coding errors, eligibility issues, missing documents).
Help resolve claim-related problems to speed up payments.

6. Meeting Targets

Achieve daily/weekly productivity and call-quality targets.
Ensure timely follow-up on assigned accounts.

Preferred candidate profile

Experience:

13 years of experience in AR Calling / Medical Billing (US Healthcare).
Freshers with excellent communication skills can also apply (if applicable).

Skills:

Strong English communication (verbal + written).
Good understanding of US healthcare, insurance follow-up, denials, and claim status.
Ability to work with billing software and maintain accurate documentation.
Strong analytical & problem-solving skills.
Good listening skills and confidence in making continuous outbound calls.

Work Requirements:

Willing to work night shift (US shift).
Ability to meet daily/weekly productivity targets.
Comfortable working in a fast-paced environment.

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Veb Healthcare

Healthcare Technology

San Francisco

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